Need help? Call customer services on 07734562918 Lines open 8.30 – 5pm Mon-Fri.
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Standard 2-5 working days Free Saturday Delivery & Next Working Day £3.99 Next working day delivery UK Mainland Our working days are Mon-Fri, excluding bank holidays You must order before 4pm on a weekday to receive the following weekday If you place order after 4pm, or during the weekend, your order will be processed the immediate next working day, and delivered the following working day. Saturday Delivery UK mainland To receive your order on a Saturday, you must place your order anytime during the week as long as we receive your order before 4pm on a Friday. If you order after 4pm on a Friday, your order will be dispatched on the following Monday on a next working day service and the difference in price will be refunded to you. Some UK postcodes cannot receive Next working day or Saturday deliveries AB10-25, AB30-39, AB41-45, AB51-56 & 63, BT1-94, DD8-11, DG1-16, EX16-23, EX31-39, FK1-21, G63, HS1-9, IM1-99, IV1-63, KA27-28, KW1-17, LD1-8, LL15-78, PA20-78, PH17-50, PL10-35, PO30-41, SY7-25, TD1-15, TR1-27, ZE1-3, BFPO ADDRESSES
Returns & Exchange
Customers are responsible for the cost of returning item(s), and for your parcel until it arrives at DeckeD. Decked have a 28 day returns policy from the receipt of your parcel, for an exchange or refund. Worn or used products will not be accepted unless faulty. With all returns, please include a completed returns form (including order number, name and billing address including postcode). Please wrap items appropriately for transit to avoid damage to goods or boxes. Please do not stick labels or tape directly to the products packaging, as if tampered with in any way, we can no longer accept the return. Please allow 3-5 working days once the goods have reached us, to give us time to process your returns. Any returns received after 28 days, can no longer be processed.